I've chosen the 'remove logo' option but the barcode is still there. Why?

'Remove logo' add-on does not remove the barcode placed below the logo. Barcodes are strictly connected with the production process and identification of items. Barcodes cannot be removed and they are placed:
Photo Books - on the last page of each project (barely visible, close to the hinge) and at the bottom of the back cover, under our logo
Photo Calendars - on the first and the last page of the calendar (in case of the desk calendar, only on the first page)
Photo Canvases - on the frame at the back of the Canvas.

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We do not accept complaints based on the following arguments:

  • individual customer's taste
  • the difference in colour or brightness between the final product and the colour or brightness displayed on the customer's monitor
  • discrepancies related to the aspect ratio of the graphics to the selected format, or files damaged by the user during the creation of the project (e.g. too poor image resolution or too large images)

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