Privacy Policy

Colorland is a brand of Cyfrowa Foto Sp. z o.o., Poland, and is dedicated to providing personalised photographic products.

Please read this Privacy Policy carefully. This Privacy Policy governs your access and use of this Site. By accessing or using this Site you agree with the regulations of this Privacy Policy and Terms of Use and to any additional guidelines, restrictions, or rules that may be posted in connection with specific sections or services of this Site. All such additional posted guidelines, restrictions, or rules are hereby incorporated by reference into this Privacy Policy. Colorland (Cyfrowa Foto Sp. z o.o.) reserves the right to make changes to this Site and to this Privacy Policy at any time without prior notice. You should review Privacy Policy each time you access this Site. You also agree that we may provide all legal communications and notices to you electronically by posting them on our website or, at our election, by sending an e-mail to the e-mail address you provided to us when you registered at our website. You may withdraw your consent to receive communications from us electronically by contacting Customer Service. However, if you withdraw your consent to receive our communications electronically, you must discontinue your use of your account. We respect the privacy of every individual who visits the website www.colorland.com/uk and all its applications available (including our editors). The Privacy Policy is intended to inform you of our policies and practices regarding the collection, use and disclosure of any personal information you send to us via the website or applications (including the editors). We collect only the information strictly necessary for providing a quality service. This collection helps us better understand users of our website and applications (editors), our customers and potential customers. Our policy on the collection and use of personal information are outlined below.

We collect and use personal information in order to:

  • Administer or otherwise carry out our obligations in relation to any agreement that you may have with us.
  • Anticipate and resolve problems with your service.
  • Carry out market research and the tracking of sales.
  • Create and inform you of products and services provided either by us or by carefully selected third parties that you may be interested in, where you have consented to be contacted for such purposes and allow Data Processors to do the same – see e-mails and Newsletters below for more information about this.

We collect personal information submitted on our website or applications (editors) when:

  • you register on our website or use the applications, we collect your name, username, password and e-mail address;
  • ordering products on the website, we will collect all information necessary to complete the transaction, including your name, credit card, billing and data for shipping carrier;
  • you subscribe to the newsletter, Colorland (Cyfrowa Foto Sp. z o.o.) will collect you e-mail;
  • contacting us to comment, ask questions or send us feedback using the forms on the websites, we collect your name, e-mail and comments, questions or feedback;
  • you participate in our surveys, we may collect additional personal information;
  • you contact us by e-mail we collect your e-mail and any information contained in the e-mail you sent to us and any information attached.

Note that any content placed on the products we offer may also include your personal information. Keep in mind that this content may be available to third parties (more details below). Overall, the personal information you provide us is used to contact you and to help us assist you better. We may create anonymous information records by excluding information (such as your name) that becomes personally identifiable with the person.

Due to the abovementioned reasons, we need to collect and process your personal information an (including but not limited to, your name, address, telephone number, e-mail address, details of your visits on the website and any transactional information related to your order). We may ask you for this information at the website during the registration process or at any subsequent point. The data we collect may be provided to Data Processors for analysis so that we may tailor the goods, services and marketing materials provided by us and third parties, (where you have consented to receive the same). In some cases, you may be requested to supply us with the personal details of a third party (for example, their name and address if you wish to send them some prints).  We will not use this information for anything other than providing the service for which the information was supplied. We may disclose your first name and last name, to selected third parties, including but not limited to Pro-Gallery owners from whom you have purchased items. The purpose of this is so that a record may be kept by the third parties of who has purchased photo related items from them. It is a condition of your use of our services that you agree to this disclosure of your data.

We will not disclose any personally identifiable information without your permission unless:

  • We are legally entitled to do so (for example, pursuant to a court order or for the purposes of prevention of crime or fraud). You will be treated as having given your permission for disclosures described herein.

We are in negotiations with a third party for the sale or purchase of any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.  However, Colorland (Cyfrowa Foto Sp. z o.o.) does not sell, rent of share your personal information with unauthorised third parties and will not disclose any financial information of yours unless you ask us to do so.

However, Colorland (Cyfrowa Foto Sp. z o.o.) can share your personal information with third parties to provide you with products we offer via the website (e.g. software companies or transport companies).

We, or substantially all of our assets, are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

To enforce or apply our terms of use and other agreements; or to protect our rights, property, safety, customers, or others.

If Colorland (Cyfrowa Foto Sp. z o.o.) is purchased by another company, that company will possess the personal information collected by Colorland (Cyfrowa Foto Sp. z o.o.) and will respect the rights and obligations regarding your personal information as described herein.

You can change any part of your personal information in your account through the option of editing your online account.

Colorland (Cyfrowa Foto Sp. z o.o.) does not intentionally collect personal information about visitors who are younger than 18 years old.

Any link you can find on our website regarding any other website or location is for your entire interest and does not imply our endorsement of this website or its contents. Note that the terms of our Privacy Policy does not extend to these other websites.

Non-Personal Details

We may automatically collect non-personal information about you, such as the browsers you use or the website from which you linked to us. This information is used to assist us in providing an effective service on the website. We may, from time to time, supply the owners and operators of third party websites which have a link to our site with information about the number of users linking to the website from their website. You cannot be identified on the basis of any of this information.

Newsletters and Service e-mails

We give you the option to decide what e-mails you receive from us. The e-mails we send fall into two categories:

  • Our e-mails (we call them newsletters) which provide you with the information about offers, new products and other things issues that we think may generally interest you or Colorland customers generally.
  • E-mails that we send concerning the activity on your Colorland account (service e-mails), specifically:
    • To remind you of unordered items in your online cart
    • To confirm that we received your order and the payment.
    • To confirm that your order has been shipped.
    • To explain how Colorland credits that you have purchased work
    • Surveys to capture your feedback on orders you have placed with Colorland
    • Surveys to capture your feedback on contact with our customer service team

Please note that transactional e-mails that we send you, e-mails related directly to your orders and purchases from Colorland http://www.colorland.com/, – are unaffected by your preferences for newsletters and service e-mails.

Cookies

When you visit Colorland we send cookies to your computer, or similar device, which are essential for shopping at our website and useful for storing your user preferences. They also help to prevent fraud by providing a way of recognising you so that only you can access your photos and personal data. We also use cookies for marketing purposes, such as tracking user trends, clicks at the website and sales figures (which we may share with branded partners), media performance and search optimisation.

As cookies are so useful we don't recommend you disabling them, but if you really want to, you can set your browser to notify you when you receive a cookie, which allows you to choose whether or not to accept it.

Copyrighted Materials for Limited Use

This Site contains graphics, photographs, images, document layouts, artwork, text, fonts, music, software tools, and other information (referred to herein as “Content”). This Site and all Content are the copyrighted property Colorland (Cyfrowa Foto Sp. z o.o.) or copyrighted property of parties from whom Colorland (Cyfrowa Foto Sp. z o.o.) has licensed such property. All rights in this Site and its Content are reserved worldwide. It is strictly prohibited to retain, copy, distribute, publish, or use any portion of the Content except as expressly allowed in these Terms of Use. Colorland reserves the right to add to, delete from, or modify any part of Content at any time without prior notice. The logo design tools provided on this Site employ a limited number of elements, including icons, fonts, colour schemes, and design effects. Colorland (Cyfrowa Foto Sp. z o.o.) reserves the right to use all such elements and to make all such elements available for use by other parties in the future. You do not obtain any right or claim to any of the individual logo design elements through your creation of a logo design and/or your incorporation of a logo design into one or more products. Other Colorland (Cyfrowa Foto Sp. z o.o.) customers may use the design tools to create logos that have similar or identical combinations of these elements and Colorland (Cyfrowa Foto Sp. z o.o.) does not guarantee that your logo will not have similarities to logos designed and used by other parties. Colorland (Cyfrowa Foto Sp. z o.o.) provides no warranty of any kind that logo designs created using the design tools will not infringe, or be subject to a claim of infringing, the trademark or other rights of another party. It is solely your responsibility to obtain the advice of an attorney regarding whether the logo design is legally available for your use and does not infringe the rights of another party.

Security

The technology that we use and the policies that we have implemented are intended to safeguard your privacy from unauthorised access and improper use. We will continue to update these measures as new technology becomes available.

Links

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Questions, concerns or complaints

If you have any questions, concerns or complaints about material which appears on our websites, please contact us.

E-mail: info.uk@colorland.com

Complaints or claims must be notified to us within 28 days of receipt of products, or in the case of non-delivery, in a reasonable time after the products were expected to arrive.

Law and Jurisdiction

These terms (and the provision of products and services by us) are governed by and to be interpreted in accordance with English law. In the event of any dispute arising in relation of these terms or in relation to the provision of any products and services by us the English courts will have non-exclusive jurisdiction over such dispute although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or other relevant country.