I placed my order and I realised that I had made a mistake inside my project. Can I cancel the order?

In the "Order history" tab you can find the "Cancel order" button. Please note that we can only cancel unpaid orders without promotional codes used in the order. Please note that when you cancel your order without copying your project first, it will be removed permanently.

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Can't find your solution in the Help Centre? Use the form below or call us directly! We look forward to assisting you!

(+44) 2034095560

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Monday - Friday from 8:00 a.m. to 4:00 p.m.

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Maximum 6 files.
2 MB limit.
Allowed types: gif jpg png svg.

 

We do not accept complaints based on the following arguments:

  • individual customer's taste
  • the difference in colour or brightness between the final product and the colour or brightness displayed on the customer's monitor
  • discrepancies related to the aspect ratio of the graphics to the selected format, or files damaged by the user during the creation of the project (e.g. too poor image resolution or too large images)

Bulk orders

Min. 20, max. 40
Min. 28, max. 160
Min. 3