Memories are too precious to rush into judging their new setting. That's why we give you up to 100 days to return your purchase – no stress, no complicated formalities. If the quality does not meet your expectations, simply let us know and we will refund the value of the product.
We want every photo gift ordered from Colorland to give you a reason to smile.
Our satisfaction guarantee means that, in addition to 100 days of peace of mind, you can be sure that you are in good hands.
A 100-day return policy does not mean that you will only enjoy their quality for that period of time. We guarantee that they will last much longer!
The satisfaction guarantee covers all photo gifts available at Colorland, and requesting a refund takes only a moment.
You have time to calmly check your order.
No unnecessary formalities – just one email is all it takes.
The programme applies to all categories of photo gifts.
The full value of the product will be refunded to your account.
Full details of the Satisfaction Guarantee can be found in the TERMS AND CONDITIONS. You can download the guarantee form HERE.
Yes, registering on the colorland.com/uk website is necessary in order to complete a purchase. It is not possible to place an order without registering on our site. Creating an account allows you to view the status of your current orders and track their progress. In short, purchasing without an account is not available.
The order processing time depends on the photo gift selected. You can find the current processing times here. It is difficult to give a clear answer to the question ‘how long does order processing take’, as it depends on a number of factors, such as a higher volume of orders during certain times of the year, for example in the period leading up to Christmas.
Please note that if your order includes photo gifts with different processing times, they will be shipped together in one parcel, according to the item with the longest processing time.
Yes. Download the ColorlandGO app on your phone and start designing. You can easily order prints, photo books, ClickPic photo frames, and much more. You’ll also find discounts on photo products available from your phone. The app is a fast and convenient solution when you have lots of photos on your phone and want to preserve your favourite shots in a beautiful form.
The photo book formats available for design on our website are: 20x20 cm, 24x24 cm, 30x30 cm, A4 portrait, A4 landscape, and A3 landscape. In addition to classic photo books, you can also choose a photo album, which is available in 3 formats: 15x15 cm, 20x20 cm, 25x25 cm, or Starbook: 20x20 cm, 30x30 cm, A4 portrait, A4 landscape. The ColorlandGO app also offers a GO photo book in the 15x15 cm format. Explore all available photo books here.
Google Play
App Store
